Terms of service
GENERAL INFORMATION
Welcome to NovaLifeX! The terms “we”, “us”, and “our” refer to NovaLifeX. NovaLifeX operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). NovaLifeX is powered by Shopify technology, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty, disclaimer, and limitation of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the device you use to access the store and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match exactly how it is displayed or presented in our online stores.
All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. NovaLifeX reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until NovaLifeX confirms acceptance.
We must receive and process your payment before accepting your order. You should carefully review your orders before completing your purchase, as NovaLifeX may not be able to accommodate cancellation requests after an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was placed.
You may return or exchange your purchase only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchase is for personal or household use only and not for resale or commercial export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email.
Unless otherwise stated, published prices do not include taxes, shipping, handling, customs duties, or import charges.
Prices published in our online stores may differ from prices offered in physical stores or other online stores operated by third parties.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address and credit card details.
You represent and warrant that:
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The credit card information you provide is true and correct.
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You are authorized to use the credit card.
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Charges will be honored by your credit card company.
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You will pay all charges incurred, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed.
We will not be responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
Once products are transferred to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, branding, text, samples, images, graphics, product reviews, videos, audio, and the design and arrangement of such materials, are the property of NovaLifeX, its affiliates, or licensors and are protected by U.S. and foreign patents, copyrights, and other intellectual property laws.
These Terms allow you to use the Services only for personal and non-commercial use. You must not reproduce, distribute, modify, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
All rights not expressly granted herein are reserved by NovaLifeX.
The NovaLifeX name, logos, product names, service names, designs, and slogans are trademarks of NovaLifeX or its licensors. Shopify names, logos, and designs are trademarks of Shopify.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
You acknowledge that we provide access to such tools “as is” and “as available” without warranties or endorsements.
Your use of optional tools offered through the site is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to third-party websites.
We are not responsible for examining or evaluating third-party content or accuracy. If you leave the Services to access third-party sites, you do so at your own risk.
Complaints or questions regarding third-party products should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
NovaLifeX operates using Shopify technology to provide the Services. However, any sale you make through our store is directly with NovaLifeX.
By using the Services, you agree that Shopify is not responsible for any aspect of sales between you and NovaLifeX.
You expressly release Shopify and its affiliates from any claims related to your purchase from NovaLifeX.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK].
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your use of the Services to help provide and improve them.
SECTION 11 – FEEDBACK
If you submit comments, suggestions, ideas, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.
You agree that your feedback will not violate the rights of any third party and will not contain unlawful or harmful content.
You are solely responsible for your comments.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct such errors and to update information or cancel orders if any information is inaccurate.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
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Violate laws or regulations
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Infringe intellectual property rights
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Harass, abuse, or harm others
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Provide false information
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Send spam or malicious code
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Collect personal information of others
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Use bots, scraping tools, or automated systems
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Circumvent security measures
We may terminate your account if you violate these Terms.
SECTION 14 – AGENTS
This section applies if you use software agents that interact with the Services.
Agents must clearly identify themselves and may not imitate human behavior or bypass security systems.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice.
Certain sections will survive termination, including intellectual property, disclaimers, and limitation of liability.
SECTION 16 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, NovaLifeX, its partners, employees, affiliates, agents, contractors, service providers, licensors, and Shopify shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Services or products.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless NovaLifeX, Shopify, and their affiliates from any claims, damages, or expenses resulting from your violation of these Terms or your use of the Services.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
These Terms and any policies posted on this site constitute the entire agreement between you and NovaLifeX regarding the Services.
Failure to enforce any provision shall not constitute a waiver.
SECTION 21 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent.
We may transfer our rights without notice.
SECTION 22 – GOVERNING LAW
These Terms will be governed by the federal and state courts of the jurisdiction where NovaLifeX is headquartered.
SECTION 23 – HEADINGS
Headings in this agreement are included for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update or change these Terms at any time by posting updates on our website.
Your continued use of the Services constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Contact information :support@novalifex.com